Got questions? Start here
Everything you need to know about orders, shipping, and returns.
FAQ
Orders
Can I change or cancel my order?
If your order hasn’t been processed yet, we’ll do our best to help. Email us with your order number as soon as possible.
I entered the wrong address — what should I do?
Contact us ASAP. If the order has already shipped, we may not be able to reroute it.
FAQ
Shipping
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Most orders ship in 1–3 business days. Delivery typically takes 2–7 business days after shipment (varies by location).
How much is shipping?
Shipping rates are calculated at checkout.
Free shipping on orders $75+
How do I track my order?
Once your order ships, you’ll get a confirmation email with tracking.
FAQ
Products
Do you offer better-for-you options?
Yes — we carry a mix of fun classics and better-for-you picks. Check the product page for ingredients and dietary notes.
Allergens & ingredient info
Ingredients and allergen info are listed on each product page. If you have a severe allergy, please reach out before ordering.
FAQ
Customer support
Do you accept returns?
Because snacks are food items, we can’t accept returns. If something arrives damaged or incorrect, contact us and we’ll make it right.
My order arrived damaged / missing items
Email us within 48 hours with your order number and a photo of the package + items. We’ll handle it within 2 business days.
How can I contact you?
Use our contact form or email vitablabla@vitablabla.com — we usually reply within 1–2 business days.